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Adas, A A (1996) The level of organizational effectiveness of the (ICI) construction firm: A multivariate model-based prediction methodology, Unpublished PhD Thesis, , University of Waterloo.

Ahluwalia, S S (2009) A framework for efficient condition assessment of the building infrastructure, Unpublished PhD Thesis, , University of Waterloo (Canada).

Attalla, M M A M (2000) Reconstruction of operating facilities: A model for project management, Unpublished PhD Thesis, , University of Waterloo (Canada).

Bosche, F N (2008) Automated recognition of three-dimensional CAD model objects in dense laser range point clouds, Unpublished PhD Thesis, , University of Waterloo (Canada).

de Oliveira, R (1994) A methodology for housing design, Unpublished PhD Thesis, , University of Waterloo (Canada).

Elbehairy, H (2007) Bridge management system with integrated life cycle cost optimization, Unpublished PhD Thesis, , University of Waterloo (Canada).

Elhakeem, A A M (2006) An asset management framework for educational buildings with life-cycle cost analysis, Unpublished PhD Thesis, , University of Waterloo (Canada).

Ghaeli, M R (1998) Pavement and bridge cost allocation analysis of the Intario intercity highway network, Unpublished PhD Thesis, , University of Waterloo.

Ghaeli, M R (1998) Pavement and bridge cost allocation analysis of the ontario intercity highway network, Unpublished PhD Thesis, , University of Waterloo (Canada).

Kiani, H (1998) A model for measuring effectiveness of building construction organisations: Owner's perspective, Unpublished PhD Thesis, , University of Waterloo.

Mbabazi, A (2004) Quantification and analysis of construction claims, Unpublished PhD Thesis, , University of Waterloo (Canada).

Yousefi, S (2009) Attitude-based strategic and tactical negotiations for conflict resolution in construction, Unpublished PhD Thesis, , University of Waterloo.

  • Type: Thesis
  • Keywords: decision support; systems engineering; conflict resolution; conflicts; decision making; disputes; case study; concession; negotiation
  • ISBN/ISSN:
  • URL: https://www.proquest.com/docview/305141239
  • Abstract:
    An innovative negotiation framework for resolving complex construction conflicts and disputes has been developed in this research. The unique feature of the proposed negotiation framework is that it takes into account the attitudes of the decision makers, which is an important human factor in construction negotiation at both the strategic and tactical levels of decision making. At the strategic level, the Graph Model for Conflict Resolution (GMCR) technique has been systematically employed as a method of determining the most beneficial strategic agreement that is possible, given the competing interests and attitudes of the decision makers. At the tactical level, a previously agreed-upon strategic decision has been analyzed in depth using utility functions in order to determine the tradeoffs or concessions needed for the decision makers to reach a mutually acceptable resolution of the negotiation issues. A real-life case study of a brownfield construction negotiation has been used to illustrate how the proposed methodology can be applied and to demonstrate the importance and benefits of incorporating the attitudes of the decision makers into the negotiation process to better identify the most feasible resolutions. The proposed attitude-based negotiation framework constitutes a new systems engineering methodology that will assist managers in tackling real-world controversies, particularly in the construction industry. The negotiation framework has been implemented into a convenient negotiation decision support system that automates the proposed negotiation methodology. The research is expected to improve negotiation methodologies for construction disputes, thereby saving significant amounts of time and resources. The proposed methodology may also assist decision makers in overcoming the challenges of conventional negotiation processes because the incorporation of the attitudes of the decision makers results in a more accurate identification of tradeoffs, greater recognition of the level of satisfaction of the decision makers, and enhanced generation of optimum solutions.

Zaneldin, E (2000) An information model for improving design coordination in building projects, Unpublished PhD Thesis, , University of Waterloo (Canada).